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(855) 320-0003 or (773) 796-7400 | M-F 8am - 7pm CST

Privacy Policy

Effective February 15, 2018

This Privacy Policy applies to all of the products, services, and applications (“Products”) offered by Ally Security or its subsidiaries or affiliated companies. Sometimes, we may post product specific privacy notices or materials to explain our Products in more detail.

If you have any questions about this Privacy Policy, please feel free to contact us at

Information we may collect and how we may use it

We may collect the following types of information:                                                          

  • Information you provide – When you use a Ally Security’s products, we may ask you for personal information. We may combine the information you submit in connection with a with information from other Ally Security product or third parties in order to provide you with a better experience and to improve the quality of our Products. For certain Products, we may give you the opportunity to opt out of combining such information.
  • Cookies – Ally Security may send one or more cookies to your computer or other device. We use cookies to improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends, such as how people search. Ally Security may also use cookies in its advertising services to help advertisers and publishers serve and manage ads across mobile and interactive services.
  • Log information – When you access Ally Security Services via an application or other client our servers may automatically record certain information. These server logs may include information such as your request, your interaction with a Service, application type, the date and time of your request and one or more cookies that may uniquely identify your application or your account.
  • User communications – When you send email or other communications to Ally Security, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. When you send and receive SMS messages to or from one of our services that provides SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address to communicate with you about our services.
  • Affiliated Ally Security Services on other sites – We offer some of our services on or through other web sites. Personal information that you provide to those sites may be sent to Ally Security in order to deliver the service. We process such information under this Privacy Policy.
  • Third Party Applications – Ally Security may make available third party applications, such as gadgets or extensions, through its services. The information collected by Ally Security when you enable a third party application is processed under this Privacy Policy. Information collected by the third party application provider is governed by their privacy policies.
  • Location data – Ally Security may offer directly or through third parties location-enabled services. If you use those services, Ally Security may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can be used to approximate a location (such as a cell ID).
  • Unique application number – Certain services may include a unique application number that is not associated with your account or you. This number and information about your installation (e.g., operating system type, version number) may be sent to Ally Security when you install or uninstall that service or when that service periodically contacts our servers (for example, to request automatic updates to the application).
  • Other sites – This Privacy Policy applies to Ally Security services only. We do not exercise control over the sites displayed as search results, sites that include Ally Security applications, products or services, or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

In addition to the above, we may use the information we collect to:

  • Provide, maintain, protect, and improve our services (including advertising services) and develop new services; and
  • Protect the rights or property of Ally Security or our users.

If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use. Ally Security processes personal information on our servers in the United States of America and in other countries. In some cases, we process personal information outside your own country.

Information sharing

Ally Security only shares personal information with other companies or individuals outside of Ally Security in the following limited circumstances:

  • We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
  • We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Ally Security, its users or the public as required or permitted by law.

If Ally Security should become involved in a merger, acquisition, or any form of sale of some or all of its assets, we would ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to Ally Security employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.


Ally Security regularly reviews its compliance with this Privacy Policy. When we receive formal written complaints, it is Ally Security’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Ally Security and an individual.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

Thank You for Reaching Out!

Your inquiry is very important to us. We've received your request about our products and are excited to help you find exactly what you need. A member of our team will be in touch within the next 24 hours to provide personalized assistance and answer any questions you may have.